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Q&A

Pre Sale Question and Answer


1. What is RIG Switch?

RIG (Regulatory Interface Gateway) Switch is a next-generation AI-powered Financial and Telecom Network Switch that enables secure, interoperable, and intelligent banking, payment, remittance, forex, wallet, and digital financial services across multiple networks and institutions.


2. What problem does RIG Switch solve?

RIG eliminates fragmented financial infrastructure by providing a unified platform that connects banks, fintechs, telecom operators, money service businesses, payment networks, and regulators through a single interoperable ecosystem.


3. What channels does RIG Switch support?

RIG supports ATMs, CDMs, AVRMs, DBUs, Bank-on-Wheels (VAMBX), POS terminals, QR payments, mobile banking, wallets, internet banking, agent banking, and digital channels.


4. Can RIG support multi-currency transactions?

Yes. RIG supports multi-currency cash deposits, withdrawals, remittance, forex transactions, currency exchange, and digital wallet transactions.


5. Does RIG support cross-border remittances?

Yes. RIG includes cross-border remittance capabilities with real-time routing, compliance monitoring, AML screening, and forex integration.


6. How is RIG different from a traditional payment switch?

Traditional switches focus only on transaction routing, whereas RIG combines transaction switching, AI intelligence, regulatory governance, fraud management, API orchestration, telecom integration, and compliance management into a single platform.


7. What role does AI play in RIG?

AI enables intelligent transaction routing, fraud detection, risk scoring, predictive analytics, network optimization, customer insights, and automated compliance monitoring.


8. What networks does RIG support?

RIG operates across 4G, 5G, NTN (Satellite), MPLS, Fiber, LAN/WAN, SD-WAN, Wi-Fi, and Open RAN environments.


9. How secure is RIG?

RIG employs multi-layer security including end-to-end encryption, HSM integration, AI-based fraud detection, Next-Generation Firewalls, intrusion prevention, dynamic IP whitelisting/blacklisting, and real-time threat intelligence.


10. Can RIG support CBDCs and digital currencies?

Yes. RIG is designed to support Central Bank Digital Currencies (CBDCs), stablecoins, tokenized assets, and digital wallets alongside traditional banking services.


11. What is the role of regulators in RIG?

RIG provides regulatory visibility, compliance monitoring, audit trails, transaction governance, AML/CFT controls, and reporting interfaces for central banks and regulators.


12. Does RIG support Open Banking?

Yes. RIG provides API-first architecture enabling Open Banking, Banking-as-a-Service (BaaS), fintech integrations, and third-party service connectivity.


13. Can RIG work in rural and remote locations?

Yes. Through DBUs, VAMBX, edge computing, satellite connectivity, and multi-network support, RIG can deliver banking services in underserved and remote regions.


14. What are the benefits for banks?

Banks can expand reach, reduce infrastructure costs, increase transaction volumes, improve security, launch new services faster, and improve financial inclusion.



15. What are the benefits for telecom operators?

Telecom operators can monetize network infrastructure, support financial services delivery, enable edge computing services, and participate in digital financial ecosystems.


16. What makes RIG unique globally?

RIG combines Financial Switching, Regulatory Governance, AI Intelligence, Telecom Network Integration, Multi-RAN Connectivity, Multi-Currency Processing, and Financial Inclusion capabilities into a single unified platform.


17. What services can be delivered through RIG?

Banking, payments, UPI, cash deposits, withdrawals, remittance, forex, wallet services, merchant payments, government benefit distribution, agent banking, and digital financial services.


18. Is RIG scalable?

Yes. RIG is designed for national and global deployment, supporting millions of users, thousands of institutions, and high-volume transaction processing.


19. What is the vision of RIG?

To become the world's leading Financial and Telecom Network Switch that securely connects every bank, fintech, regulator, telecom network, and customer through a unified, intelligent, and interoperable financial ecosystem.


20. Why should a bank choose RIG?

Because RIG enables banks to modernize infrastructure, extend services beyond branches, support multi-currency and digital transactions, enhance security, improve compliance, and accelerate financial inclusion through a future-ready AI-powered platform.

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